2023 Dodge Challenger GT

Issues Increasing With New Vehicles As J.D. Power Ranks Dodge And Ram On Top

TROY, MI – The quality of new motor vehicles is getting worse. Results of the latest J.D. Power Initial Quality Study released Thursday revealed that owners reported more problems for the third year in a row. New features and increased technology are largely the reason for the decline in quality.

Popular brands like Toyota and Ford and luxury brands such as Mercedes-Benz, Infiniti and Audi all ranked below average. Topping the quality chart were Dodge, Ram, Alfa Romeo, Buick and Chevrolet.

The 2023 study is based on responses from 93,380 owners and lessees of current model-year vehicles between February and May. This is the 37th year that J.D. Power has conducted the study.

2023 Ram 1500 TRX

“The automotive industry is facing a wide range of quality problems, a phenomenon not seen in the 37-year history of the IQS,” said Frank Hanley, senior director of auto benchmarking at J.D. Power.

 “The industry is at a major crossroad and the path each manufacturer chooses is paramount for its future. From persistent problems carrying over from years past to an increase in new types of problems, today’s new vehicles are more complex – offering new and exciting technology – but not always satisfying owners.”

J.D. Power said the number of problems per 100 vehicles has risen a record 30 PP100 over the past two years and that the 2023 results show a 12 PP100 rise over 2022.

Dodge was the highest-ranking brand with 140 PP100, followed by Ram with 141, Alfa Romeo with 143, Buick with 162 and Chevrolet with 166. The average score was 192 PP100.

EV builders Polestar and Tesla were at the bottom of the rankings. Polestar had 313 PP100 while Tesla had 257. Rounding out the bottom five brands were Volvo and Chrysler at 250 and Volkswagen at 149. Here’s the full chart:

J.D. Power reported, “The continuing decline in quality can be attributed to multiple factors such as greater usage and penetration of technology; continued integration of known problematic audio systems into other new models; poor sounding horns; cupholders that don’t serve their purpose; and new models with 11 PP100 more than carryover models.”

Nissan’s Maxima claimed the J.D. Powers crown as the model with the highest initial quality.

Highest ranking vehicles by category included:

Small car – Kia Rio

Small premium car – Audi A3

Compact car – Kia Forte

Compact premium car – Lexus IS

Compact sporty car – Mini Cooper

Midsize car – Toyota Camry

Midsize premium car -Kia Stinger

Midsize sporty car – Chevrolet Camaro

Upper midsize premium car – Genesis G80

Large premium car – BMW 8 Series

Premium sporty car – Chevrolet Corvette

Small SUV – Buick Encore GX

Small premium SUV – Audi Q3

Compact SUV – Chevrolet Equinox

Compact premium SUV – Al Romeo Stelvio

Midsize SUV – Nissan Murano

Midsize premium SUV – Lexus GX

Upper midsize SUV – Toyota 4Runner

Upper midsize premium SUV – Cadillac XT6

Large SUV – Chevrolet Tahoe

Large premium SUV – Cadillac Escalade

(Photos courtesy of Stellantis)

About Admin

The classiccars.ride-ct.com website is for lovers of vintage vehicles in Connecticut and beyond. It features car news, owner profiles, a calendar show calendar, and lots of pictures.

Leave a Reply